Receptionist, Administrative​/Clerical

Seasonal Client Service Professional / Receptionist

At H&R Block, we help clients with their income‑tax matters and client‑experience needs. The Seasonal Client Service Professional / Receptionist focuses on delighting clients today and building lasting relationships.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule appointments for clients as requested.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Experience in a fast‑paced environment.
• Previous customer‑service experience.
• Strong organizational and time‑management skills.
• Proficiency with Microsoft Office.

• Sales/marketing experience.

• Employee Assistance Program.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (subject to eligibility).

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.