ECommerce Coordinator

Key Responsibilities

Shopify & Website Management

• Upload new products to Shopify, ensuring accurate categorization within collections (including Sale, when applicable).
• Upload and enable all associated imagery for product listings.
• Conduct ongoing site audits for merchandising accuracy, pricing, inventory, and product status (enable/disable as needed).
• Resolve product-related discrepancies by coordinating with Customer Service, Marketing, and Inventory teams.
• Collaborate with Marketing and Inventory teams to plan content updates around sales and restocks.
• Assist the E-Commerce Manager with new web module designs, mockups, and additional site-related tasks.

Digital Asset Coordination

• Coordinate asset flow with E-Commerce and Retouching teams.
• Provide actionable feedback to streamline the retouching process.
• Follow up with team members to ensure timely receipt of digital assets.
• Organize and archive content within designated Dropbox folders.
• Assist and occasionally lead in the selection process for e-commerce imagery.
• Perform light retouching when required.

Content Calendar & Launch Readiness

• Reference the content calendar including product launch dates, deadlines, and project milestones.
• Ensure product descriptions and edited assets are prepared in time for scheduled launches.
• Perform daily operational checks related to product merchandising, pricing, sales promotions (e.g., $25 Tuesday, $40 Friday), and out-of-stock items.

Cross-Functional Support

• Support the Graphic Designer with content organization and asset preparation for collection overviews in Figma.
• Assist in prepping and assembling visual reference boards for upcoming campaigns and web updates.
• Participate in cross-functional meetings and assist with project-based tasks across the Web and Graphics teams as needed.
• Coordinate with internal stakeholders (e.g., Shida, Jin, Jake, James, Sapir, Raymond, Yasmin) for information and task completion related to product details, inventory, pricing, and visual assets.

• Proven experience with the Shopify platform.
• Familiarity with digital asset management and retouching processes.
• Strong attention to detail for merchandising, pricing, and inventory accuracy.
• Excellent organizational skills, particularly with content calendars and file organization (e.g., Dropbox).
• Ability to conduct full website audits, including checking the customer journey on mobile and desktop.
• Experience or familiarity with Figma is a plus.
• Strong communication and collaboration skills for working with multiple teams (Web, Graphics, Customer Service, Marketing, Inventory).