Senior Retail Service Desk Lead – Tier 3 Support & Training
Listed on 2026-10-10
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Retail
Harbor Freight Tools is seeking a Retail Service Desk Supervisor to provide Tier 3 support for stores and supervise the department. You will ensure policy adherence, monitor performance, and advance service levels while reporting to the Manager of the Retail Service Desk.
The role emphasizes coaching, knowledge sharing, and timely reports, with travel up to 5% and a broad benefits package. Excellent customer service is essential.
Step into the Senior Retail Service Desk Lead – Tier 3 Support & Training role at Harbor Freight Tools in Calabasas, CA, United States and grow with us.
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If your experience matches this role, we encourage you to apply.
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The position is based in Calabasas, CA, United States.
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