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Global Service Desk Coordinator

Job in Magor, Caldicot, Monmouthshire, NP26, Wales, UK
Listing for: Indigo
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 26000 - 38000 GBP Yearly GBP 26000.00 38000.00 YEAR
Job Description & How to Apply Below

Indigo is looking for an entry-level Service Desk Coordinator to act as the main communication interface in our Global Service Desk. You’ll handle customer fault calls, log incidents, and coordinate engineers across regions to move issues toward resolution.

This 24x7 role offers training and development with a clear path to progression; you’ll work with customers, suppliers and partners, uphold SLAs, and help maintain accurate records while representing Indigo professionally.

This role, 24/7 Global Service Desk Coordinator at Indigo, could be your next opportunity.

Full responsibilities and requirements are described in the listing above.

Learn more about the 24/7 Global Service Desk Coordinator role in the description above.

We appreciate your interest in this position.

Join Indigo and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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