Project Coordinator

Responsibilities

• Assists in the scheduling of engineers in line with project SLAs and in conjunction with the Sub
  - Contracting Team, Engineering Team Leads and Workforce Scheduling Coordinators and by raising Tickets on the Salesforce Field Service ticketing system.
• Arranges site access, site access permits as required by the project(s) and in conjunction with the project schedule. This may include keeping of access records, key logs etc as relevant.
• Materials Management:
  Identification of consumables and parts, placing of orders, orders tracking, co‑ordination of deliveries to site.
• Coordinates and tracks tools and test equipment between field staff, updating relevant systems.
• Communicates to engineers and audits project documentation, arranging field quality audits.
• Reports internally and to customers, as relevant by project(s).
• Provides holiday cover for absent colleagues as required.
• Creates and maintains a project specific SharePoint for storage and distribution of all project related documentation including Project Definition Documents, Trackers, Installation completion documentation, Audit documentation, Field work packs and RAMS.
• Acts as a point of contact between engineer and customer whilst work is being carried out on site.
• Escalates engineering issues to the relevant Manager.
• Assists Resourcing with reporting on activities completed (KPI reporting).
• Manages simple profit and loss statements.
• Represents the company in customer meetings/on customer conference calls in either an assisting or primary role.
• Provides financial and commercial support - signing of acceptance reports and invoicing against customer purchase orders.

• Previous Project Coordinator experience is preferred, DCN or subsea is an advantage.
• Previous experience in the Telecoms industry would be a strong advantage.
• Advanced skills in Outlook, Excel, MS Word and PowerPoint.
• Knowledge of working with SharePoint or other cloud-based storage systems is essential.
• Excellent verbal, written and presentation skills.
• High attention to detail.
• Strong communication skills.
• Must be able to interact with people at all levels.
• Ability to prioritise events and deliverables, good organisational skills and able to work logically.
• A pragmatic approach to dealing with unexpected & challenging events.
• Able to work in both a team and on own initiative, not afraid to seek support when necessary.