Warehouse Team Manager; Double

Overview

Exciting opportunities have arisen at Magor to join the management team as a Warehouse Section Manager

• To lead, motivate and develop warehouse team members through performance management to achieve KPI’s for cost, service and people
• Welfare, security, health and safety of team members
• To deputise for the Shift Manager
• To liaise and consult with the Shift Manager on customer service priorities.
• Resolution of customer service issues in a timely manner.
• Recruitment and training of warehouse operatives to maintain KPI’s
• To control absence and holiday allocations
• Disciplinary and grievance investigations, action up to a final written warning
• Maintenance of departmental KPI’s
• Maintenance of good colleague relationships including trade union representatives
• Maintenance of a heightened awareness of the need to protect the Company stock from either theft or damage
• Work to and within provided budgetary constraints for warehouse expenditure; exercise plans to reduce stock loss and control of MHE damage

• Management/supervisory experience in a unionised environment
• Experience of customer service environment
• Experienced of dealing with grievances and disciplinary issues
• Excellent PC and organisational skills
• Methodical approach to figures and reporting
• Broad understanding of warehouse and transport processes
• Good working knowledge of warehouse management systems
• Understanding of people planning and scheduling processes
• Extensive knowledge