Warehouse Manager Double

Warehouse Section Manager – Responsibilities

• To lead, motivate and develop warehouse team members through performance management to achieve KPI’s for cost, service and people
• Welfare, security, health and safety of team members
• To deputise for the Shift Manager
• To liaise and consult with the Shift Manager on customer service priorities.
• Resolution of customer service issues in a timely manner.
• Recruitment and training of warehouse operatives to maintain KPI’s
• To control absence and holiday allocations
• Disciplinary and grievance investigations, action up to a final written warning
• Maintenance of departmental KPI’s
• Maintenance of good colleague relationships including trade union representatives
• Maintenance of a heightened awareness of the need to protect the Company stock from either theft or damage
• Work to and within provided budgetary constraints for warehouse expenditure; exercise plans to reduce stock loss and control of MHE damage

• Management/supervisory experience in a unionised environment
• Experience of customer service environment
• Experienced of dealing with grievances and disciplinary issues
• Excellent PC and organisational skills
• Methodical approach to figures and reporting
• Broad understanding of warehouse and transport processes
• Good working knowledge of warehouse management systems
• Understanding of people planning and scheduling processes
• Extensive knowledge

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.