Indirect Relationship Manager

Join to apply for the Indirect Relationship Manager role at Rogue Credit Union

This range is provided by Rogue Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$78,554.86/yr - $98,193.58/yr

Reports To: Manager of Indirect Lending

Classification: Exempt

Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, California and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation.

Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work!

As part of the Rogue Credit Union Team, the Indirect Relationship Manager will be responsible for cultivating and maintaining relationships with indirect dealer partners and prospecting loan growth opportunities within the assigned market territory. This role will be responsible for increasing indirect loan funding and executing business strategies to grow the overall loan portfolio with quality assets. Works with dealers, branch team members and members to support and enhance the credit union's focus on creating member loyalty.

40% Maintains current indirect relationships while demonstrating effective communication with dealers and appropriate internal partners. Achieves key performance objectives and related operations to resolve any funding/Member issues. Identifies and resolves dealer issues presenting excessive risk to the credit union, including but not limited to fraud, buy-back, dealer agreements violations, dealer personnel, etc. Assists in resolving conflicts and issues that have escalated and makes adjustments going forward to ensure issues do not repeat.

Collaborates with management to ensure dealers and vendors are reputable, ethical and an asset to the business operation of the credit union. Conveys/troubleshoots underwriting decisions including declines with dealers.

25% Assists management in tracking dealer metrics and performance, prepares reports for management, and ensures that dealer organizations and indirect product offerings comply with organizational policies, guidelines and standards. Maintains a thorough understanding of the credit union's loan policies and procedures. Maintains a current knowledge of industry trends and changes, including lending, laws, and regulations by proactively working with Rogue Credit Union's Compliance Officer.

Completes weekly/monthly reports as assigned by management. Works with the department management team on the reporting and monitoring of dealer's profitability and financial performance. Develops business plans to align with credit union goals and provides quarterly competitive market analysis. Completes quarterly of each qualified dealer.

15% Builds and maintains relationships between the Auto dealers and the credit union. Performs scheduled and "cold call" visits to the auto dealer network and other indirect loan partners to engage business development and face-to-face contact with business personnel. Maintains effective communication with dealers and appropriate internal partners. Achieves key performance objectives and related operations to resolve any funding/Member issues. Identifies and resolves dealer issues presenting excessive risk to the credit union, including but not limited to fraud, buy-back, dealer agreements violations, dealer personnel, etc.

Assists in resolving conflicts and issues that have escalated and makes adjustments going forward to ensure issues do not repeat.

Collaborates with management to ensure dealers and vendors are reputable, ethical and an asset to the business operation of the credit union. Prospects new dealer and business opportunities within assigned market, and presents dealer applications…