Housekeeper, Hospitality ​/ Hotel ​/ Catering

Description

The Housekeeper plays a critical role in ensuring the residents experience a clean, comfortable, and welcoming environment. This position is responsible for maintaining high standards of cleanliness of units/rooms and public spaces, including lobbies, hallways, stairways, elevators, community rooms, amenities, restrooms, and offices.

• Clean and service rooms/units according to hotel standards, including:
• Making beds, changing linens, and replacing towels.
• Dusting, vacuuming, and sanitizing surfaces.
• Replenishing amenities (soap, shampoo, water, coffee, etc.).
• Ensure restrooms are cleaned, sanitized, and stocked with supplies.
• Ensure public spaces, community rooms, amenities are vacuumed, mopped, dusted, and trash is collected.
• Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems).
• Follow proper procedures for handling lost and found items.
• Respect resident privacy and follow location protocols.
• Restock housekeeping storage areas; maintain cleanliness and proper safety protocols.
• Adhere to all safety and sanitation guidelines.
• Provide courteous and professional service when interacting with residents and co-workers
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
• Comply with property security, fire regulations and all health and safety legislation.
• Assist other employees as needed and complete other duties as assigned by management.
• Other duties as assigned.

Requirements

Job Requirements:

• Previous experience in housekeeping in a commercial, residential or hotel environment, at least one year preferred.
• Written and verbal skills needed to complete job responsibilities
• Ability to work a varied schedule as necessary to include weekends and holidays.

Physical Requirements:

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.
• Must tolerate exposure to cleaning solutions.
• Must be able to lift, push, or pull up to 25 lbs.
• Must be able to visually inspect units and public areas to ensure adherence to standards.