Programmer Analyst II

The role of the Programmer Analyst is to develop and test new software applications from provided specifications and maintain existing ones. Such applications may be either client/server, stand alone or web based.

• Software Development & Testing

• Design, develop, test, and implement software applications based on provided specifications.
• Collaborate with stakeholders and project management office to understand requirements and translate them into functional applications.
• Write clean, maintainable, and efficient code following industry best practices.
• Perform debugging and performance tuning to improve application reliability and efficiency.
• Use scripting to enhance system functionality and performance of county applications.
• Apply comprehensive knowledge of component internals and functional working-level interrelationships of multiple components, hardware/software, and applications to identify long-term solutions.
• Run and monitor software performance tests on new and existing programs for the purpose of correcting errors, isolating areas for improvement and general debugging.

• Application Maintenance

• Diagnose, troubleshoot, and resolve software defects and system issues.
• Interact with a service desk ticketing system to resolve issues and document resolutions.
• Maintain and update documentation for applications and systems.
• Evaluate and recommend the use and/or installation of new technologies and systems when beneficial.

• End-User Support & Training

• Create and maintain technical documentation, user manuals, and training materials.
• Provide training to end users on new or updated systems.
• Offer timely support and guidance to users regarding software functionality.

• Other Responsibilities

• Participate in occasional after-hours or weekend work for upgrades, maintenance, or support.
• Occasional travel, locally as needed, for off-site installations or user support.
• Perform all work duties and activities following county and office policies, procedures, and safety practices.
• Perform other duties as assigned.

• Full software development lifecycle knowledge: analysis, design, development, testing, deployment, and support.
• Understanding of project management concepts.
• Proficiency in object-oriented programming and modern software development methodologies.
• Experience with Microsoft SQL Server, including SSMS and constructing SSRS reports using SQL Server Data Tools.
• Proficiency in the following technologies: .NET/Dotnet, C#, ASP.MVC, ASP.NET, , Dapper, Win Form, XML, JSON, JavaScript, jQuery, Angular, Word Press, PHP, HTML, CSS, Bootstrap, T-SQL, Azure
• Familiarity with source control tools (Git and Git Hub preferred), code development tools (Visual Studio and Visual Studio Code preferred), and application hosting technologies (IIS preferred).
• Strong problem-solving skills and attention to detail.
• Excellent written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and collaboratively in a team environment to provide the highest quality service for the public.
• Understand and carry out instructions and maintain a courteous, professional and effective working relationship with users and co-workers
• Communicate both verbally and in writing and establish effective working relationships with supervisors, co-workers and system users.

• Valid driver’s license
• Successfully complete a background investigation

Programmer Analyst II

• Associate or bachelor’s degree in computer science, Information Systems, or Software Engineering required
• Three years of programming experience required
• Additional relevant education and experience required for the position