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Accounts Receivable/ Collections Accounting Assistant Accounting & Finance Bookkeeper/ Accounting Clerk

Account Resolution Credit Specialist; Collections

Job in Calgary, Alberta, T3S, Canada
Listing for: Robert Half
Full Time position
Listed on 2026-09-02
Job specializations:
  • Accounting
    Accounts Receivable/ Collections, Accounting Assistant, Accounting & Finance, Bookkeeper/ Accounting Clerk
  • Finance & Banking
    Accounts Receivable/ Collections, Accounting & Finance, Bookkeeper/ Accounting Clerk
Job Description & How to Apply Below
Position: Account Resolution Credit Specialist (Collections)

Robert Half is seeking an Account Resolution Credit Specialist on behalf of our client, a fast-paced and customer-focused organization looking to add a detail-oriented professional to its finance and collections team. This role is ideal for someone with strong communication skills, a solid understanding of accounts receivable and credit processes, and a proven ability to resolve outstanding account issues while maintaining positive client relationships.

Key Responsibilities

  • Review, monitor, and manage customer accounts to identify outstanding balances and delinquent payments
  • Contact customers by phone, email, and written correspondence to resolve past-due accounts in a professional and timely manner
  • Investigate billing discrepancies, payment issues, and account concerns to determine appropriate resolution
  • Process account adjustments, payment arrangements, and dispute documentation as needed
  • Maintain accurate and up-to-date account records, notes, and collection activity within internal systems
  • Collaborate with internal departments such as accounting, customer service, and sales to resolve account-related issues
  • Analyze credit information and payment history to support account resolution efforts
  • Assist with aging reports, reconciliation activities, and other accounts receivable functions
  • Ensure compliance with company policies, internal procedures, and applicable regulations related to collections and credit
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