Bilingual Accounts Receivable Collections Specialist

Apply French and English collections expertise at Applied Canada in a fully remote, hybrid, or office-based position. Reduce delinquency through customer-focused account follow-up.
As a Bilingual Collections Specialist, you will manage assigned accounts and pursue past-due balances through telephone and email correspondence. The position requires accounts receivable collections experience, analytical problem-solving, and strong communication. You will also use Outlook, Excel, Word, and SAP while supporting account resolution and reporting.

Key Responsibilities:

Monitor assigned accounts daily to prevent late payments
Contact customers and arrange collection of past-due accounts
Reconcile payment disputes and investigate non-payment causes
Update account statuses, databases, and correspondence documentation
Analyze account information and recommend process improvements
Requirements:
Fluency in French and English
Minimum three years of accounts receivable collections experience
Computer literacy with Outlook, Excel, Word, and SAP
Proven analytical, problem-solving, and communication skills
Ability to work independently and remain organized
Bring bilingual communication, collections expertise, and analytical judgment to help Applied Canada resolve customer balances effectively.