Senior Receptionist & Switchboard

Receptionist & Switchboard, Managed Services Responsibilities

• Courteously meet and welcome customers and members of the public
• Answer, screen, and direct all incoming calls
• Assist visitors with visitor badge issuance
• Manage and maintain meeting room schedules
• Stock beverages for meetings
• Assist with room set up including audio/visual equipment
• Review and update the internal telephone directory
• Monitor and ensure the reception and meeting area is kept tidy and presents a professional, business‑like image
• Receive and sort mail/couriers
• Process outgoing mail/couriers
• Perform general administrative support tasks

• High School Diploma or equivalent experience
• Minimum of 1–2 years of experience in a receptionist or switchboard role

• Excellent interpersonal skills with the ability to quickly develop business relationships
• Strong self‑motivation and results‑driven mindset
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Ability to regularly lift and push objects up to 30 lbs

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness and ongoing personal and professional development.