Policing Support Associate

We have an exciting opportunity for a highly motivated Policing Support Associate to join the Policing Support group of the Municipal Enforcement business centre. The position reports to the Policing Support Team Leader and is responsible for:

Provide customer service at the front reception, on the phone and through applicable systems to internal and external customers;

Administrative support to Municipal Enforcement and RCMP by creating documents, responding to emails, attending and documenting or transcribing meetings, processing invoices, cash collection, etc;

Provide customers with information regarding appropriate statutes, documenting and accessing inquiries/complaints or forwarding to Municipal Enforcement and/or RCMP, or appropriate resource within an agency;

Develop, enter, and maintain data into databases and existing systems or software to maintain records management;

Efficiently navigate relevant systems and software to complete responsibilities through projects and tasks that support the work of the business centre;

This position may also provide services to support a “watch” shift as required.

What you Bring
A combination of education and experience that would provide the required knowledge, skills and abilities to qualify. A typical way to qualify is equivalency to a minimum of a High School Diploma alongwith:

A minimum of one (1) year related work experience in a fast paced, office administration position working with and completing data entry, records management and word processing.

Proficiency in the use of various Microsoft Office programs (Word, Excel, and Outlook).

Ability to deal professionally, courteously and effectively with a diverse range of people, using judgement, tact, and sound decision‑making skills.

Ability to demonstrate proficient communication styles, including verbal and written communications to ensure messaging is clear, concise and accurate.

Ability to establish and maintain cooperative, collaborative and productive work relationships.

Ability to preserve and deal professionally and responsibly with highly confidential information.

High degree of accuracy and attention to detail.

Experience working within a policing environment utilizing electronic record management.

Systems like Canadian Police Information Centre (CPIC) and PROS is an asset.

Knowledge of municipal government and law enforcement would be an asset.

Equity, Diversity and Inclusion (EDI)
Equity, diversity and inclusion (EDI) is essential to achieving the Town of Okotoks’ strategic plan. We encourage applications from women, Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. The Town of Okotoks aims to build independence, dignity, integration and equality of opportunity into all aspects of the Town’s work culture.

How to apply

Pre-Employment Requirements:
Candidates who progress to the final stage of the recruitment process will be required to provide proof of education and designation.
In addition, the applicant must obtain and maintain a favourable criminal record check with a RCMP Verified Reliable status.

How to Apply:

Applicants are invited to submit a resume online through the career section. The posting will close at midnight on the below date. We will not accept late applications.

The Town is dedicated to cultivating a workplace that embraces respect, inclusivity, and equity, mirroring the diverse community we serve. Upholding the core values of Diversity, Equity, Inclusiveness, and Accessibility is our unwavering commitment. The Town of Okotoks prides itself on being an inclusive workplace, inviting applications from all qualified candidates.

Last Updated:
July 2, 2026

Opportunity Highlight
Closing Date:
July 12, 2026
Position Type:
Term position
Compensation: $58,482 - $67,822

Work Location:

On-site
Apply now

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