Business Office Manager

Position Reports to the Executive Director
1. Main Purpose

• To plan, organize, and direct the home’s administrative operations, including resident trust and billings, payroll and resident business files.
• To provide leadership, direction and coordination of administrative services, including oversight of Receptionists and Administrative Assistant team members.
• To partner with Finance Department on resident billings, trust and accounts receivable
• To partner with the People Department on payroll
• To develop administrative systems, businesses processes and procedures as required.
• To assist with the development and implementation of department goals, objectives, policies and procedures.
• Follows all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act and corporate/departmental policies and procedures.

• Establish internal mechanisms and audits to ensure records (paper and electronic) are utilized, stored, maintained, retained and destroyed as Yee Hong policy.
• Maintains confidentiality of all financial and resident data; files are archived as required