Patient Concierge- Receptionist
Listed on 2026-09-16
-
Administrative/Clerical
Medical Receptionist, Healthcare Administration -
Healthcare
Medical Receptionist, Healthcare Administration
Patient Concierge
- Receptionist
- Full Time
- Permanent
Job Category: Administrative
Requisition Number: RECEP
005157
- Posted :
August 21, 2026 - Full-Time
- On-site
Showing 1 location
Regional Fertility Program | 736A
Cambrian Centre, Suite 400
2000 Veteran's Place NW
Calgary, AB , CAN
1 Full-Time Patient Concierge / Receptionist – Permanent position
Who You Are:You're friendly, organized, and calm under pressure. You enjoy creating a welcoming experience and keeping things running smoothly behind the scenes. You thrive in a caring, professional environment, and love being the first smile patients see.
What You’ll Do:Be the face and voice of our clinic — online, on the phone, and in person!
Greet & check in patients
Update and manage patient records in EMR
Book appointments & send reminders
Process payments & reconcile daily reports
Prepare charts & assist with billing
Escort patients to ultrasound rooms
Maintain a calm, respectful waiting room
What You Bring:Computer savvy + fast typing
Great time management
Willingness to learn and grow
High school diploma (Post-secondary in admin/healthcare = a plus!)
Certification in Medical Office Administration? Even better!
What’s In It for You?Health Benefits + Health Spending Account
Employer-Matched Retirement Plan (for permanent position)
Fertility Benefits (for permanent position)
Wellness tools (meditation, sleep, focus apps)
First-class clinic environment
- Salary rate: $21-$23 CAD hourly
- Schedule:
Mon-Friday, one weekend per month.
At RFP, we support patients with compassion and care throughout their fertility journey. Your role as Receptionist sets the tone for every visit — and helps ensure each person feels seen, heard, and supported.
Equal Opportunity
Employer:
The Regional Fertility Program is an equal opportunity employer committed to celebrating diversity and fostering an inclusive environment for all employees and applicants. Please let us know if you require reasonable accommodation during the application or interview process.
We also extend our thanks to all candidates who apply. Due to the volume of applications, we may be unable to respond personally to each one, but we truly appreciate your interest. We look forward to connecting with you in this search or future opportunities.
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