Front Desk Agent at Coast Hotel

Become a vital part of the Front Office at Coast as a Front Desk Agent. This Part Time position focuses on superior customer service and essential administrative support.

In this role, you will ensure a seamless and enjoyable guest experience by managing check-ins and check-outs while addressing guest inquiries and concerns. Your administrative duties will include handling mail, preparing courier packages, and ensuring billing accuracy. By exemplifying Coast’s core values, you will contribute to a culture of accountability and service excellence.

Key Responsibilities:

• Handle all guest check-ins and check-outs smoothly

• Assist with luggage storage and group arrivals

• Manage incoming mail and prepare courier packages

• Process accurate billing and maintain inventory records

• Input financial data into the system and generate reports

Requirements:

• At least 1 year of experience preferred

• Must have a Secondary School Diploma

• Strong interpersonal and communication skills

• Familiarity with MS Office Suite at a beginner level

• Flexible availability for various shifts, including weekends

Provide outstanding service and administrative support at Coast to ensure every guest feels valued.