Surgical Coordinator

Clearpoint Health Network, is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. Clearpoint Health Network offers a competitive total compensation package and an attractive work schedule.

Clearpoint Health Network Inc is recruiting for a  Multi-Program Surgical Coordinator  – for its centre in Calgary.

Position Type :
Permanent

Employment time : F ull-time, salaried

No of position : 1

Salary 52K-55K
Health and Dental Benefits
-Full time Employees

RRSP & DPSP Program:
Up to 3% employer match

Vacation and Personal days

The role will remain open until new talent joins the team.

Position Summary
The Surgical Coordinator provides flexible administrative and surgical coordination support across surgical programs, including private, government-funded, and WCB patient streams as required.

This position functions like a float and provides additional capacity during periods of increased surgical volume, staff absences, vacation coverage, training, and other operational demands. The Float Surgical Coordinator works collaboratively with surgeons, clinical teams, patients, and internal departments to support efficient scheduling, timely communication, and a positive patient experience.

The role requires a high level of organization, adaptability, and the ability to shift between different surgeons, programs, and priorities based on operational needs.

Key Responsibilities
Surgical Coordination & Scheduling

Coordinate surgical bookings and scheduling activities for assigned surgeons and programs.

Manage schedule changes, cancellations, rescheduling, and waitlists.

Coordinate operating room availability and patient requirements with surgical and clinical teams.

Ensure required patient information and documentation are complete and available for scheduled procedures.

Coordinate multiple surgeons, procedures, and patient pathways.

Serve as an administrative point of contact for patients throughout the surgical booking process.

Communicate appointment, procedure, and scheduling information clearly and professionally.

Respond to patient inquiries and follow up on outstanding information or requirements.

Support timely pre-operative and post-operative communication as required.

Escalate clinical or patient concerns to the appropriate clinical team.

Float & Cross-Coverage Support

Provide coverage for Surgical Coordinators during vacation, sick leave, training, and other absences.

Provide additional support during periods of high surgical volume or increased administrative workload.

Assist different surgeons and programs based on operational priorities.

Support the team in maintaining timely workflows and minimizing scheduling backlogs.

Adapt quickly to changing priorities and workload requirements.

Program Support

Support private surgical programs as volumes increase.

Provide administrative support to government-funded and WCB programs as required.

Support coordination across multiple surgical programs and locations.

Assist with the administrative coordination of new surgeons and expanding surgical programs.

Identify scheduling or workflow issues and work with the team to improve efficiency.

Administrative Responsibilities

Maintain accurate and timely patient and surgical records.

Complete required documentation, data entry, and tracking.

Coordinate information between surgeons, patients, clinical staff, and other departments.

Follow established policies, procedures, privacy requirements, and…