Group Documentation Associate

Support Group Source’s client-first service by maintaining group benefit documentation in Calgary, combining Microsoft Office skills with careful administration. This hybrid schedule includes two office days and three home days.

As a Booklets Associate, you will prepare and revise benefit booklets and contracts for clients, employees, carriers, and Group Source. You will work with plan design information, administrative systems, claims systems, and Service Level Agreement timelines. Accuracy, time management, and collaboration are central to the work.

• Update client benefit booklets and related contracts online
• Move plan design details between source documents and outputs
• Upload updated booklets to administrative and claims systems
• Complete booklet punching and binding when needed
• Handle additional organizational duties and projects

• Post-secondary education is an asset
• Administrative experience of one to two years
• Insurance carrier or benefit administration familiarity
• Microsoft Office proficiency and Adobe experience is an asset
• Ability to type at least 50 words per minute

Use administrative precision, systems familiarity, and collaborative time management to maintain Group Source benefit documents and contracts.