Housing Coordinator, Banff Office

Position: Staff Housing Coordinator, Banff Office
Location: Banff

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

ROLE & RESPONSIBILITIES Coordinate the housing allocation process by maintaining bed assignment records and updating occupancy reports

Assist with room check-ins/outs, key management, and room inspections

Support with room cleaning and furniture building

Provide front-line support to team members with housing-related inquiries or concerns

Help coordinate housing orientations and distribute informational materials to new residents

Support the Housing Manager in implementing standardized housing policies and procedures

Act as the first point of contact for minor housing maintenance requests and coordinate with the Facilities Team for larger repairs

Assist with front-line team member support for general P&C inquiries in the Banff office REQUIRED SKILLS & QUALIFICATIONS Experience working in an administrative, coordination or operations support role, preferable in hospitality, housekeeping, or housing

Previous experience in a customer-facing role, dealing with inquiries, resolving concerns, or supporting resident or employee services

Must posses a valid Class 5 Alberta Drivers License Strong organizational abilities to manage bed allocations, occupancy records, and housing logistics

Attention to detail for accurate data entry, record-keeping, and reporting

Ability to multi-task and prioritize daily administrative and operational duties effectively

Excellent verbal and written communication skills to liaise with team members, contractors, and residents

Strong problem-solving abilities to handle housing-related inquiries or concerns with empathy and efficiency

Ability to build positive relationships with staff and external partners

Proficiency in Microsoft Office Suite (Excel, Word, Outlook) for data entry, reporting, and communication

Experience with property management software (e.g., Rent Manager) or willingness to learn

This is a salaried role.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P Small Cap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as…