Service Advisor; Jaguar-Land Rover

Service Advisor (Jaguar-Land Rover Calgary)

Join Go Auto as a Service Advisor in Calgary, Alberta, Canada. If you are passionate about cars, excel at customer service, and thrive in a fast‑paced environment, we want you to drive our customer experience forward.

• Welcome customers with a bright smile and a genuine passion for their automotive needs.
• Listen attentively to customers’ concerns and go above and beyond to unravel the mysteries behind their vehicle troubles.
• Ask the right questions, showcasing superb investigative skills while keeping the atmosphere light and enjoyable.
• Transform complex automotive jargon into simple and understandable language, becoming the go‑to expert for our customers.
• Collaborate seamlessly with technicians to provide accurate estimates and recommend services that will leave customers ecstatic.
• Keep customers updated on their vehicle’s progress and swiftly resolve any unexpected hurdles that may arise.
• Embrace multitasking like a pro, juggling phone calls, walk‑in inquiries, and celebratory high‑fives from satisfied customers.
• Cultivate enduring relationships with customers, making them feel like cherished members of our automotive family.
• Stay ahead of the curve by staying up‑to‑date with the latest automotive trends and technologies because knowledge is true horsepower!
• A beacon of trustworthiness and a happy‑to‑help attitude, thrive in a collaborative environment and always go the extra mile.

• A genuine love for cars and a contagious enthusiasm.
• Exceptional communication skills.
• Ability to stay calm under pressure.
• Stellar problem‑solving skills.
• Impeccable organizational skills.
• Proficiency in computer skills for estimates and service orders.
• A valid driver’s license.
• Previous experience as an Automotive Service Advisor or extensive knowledge of automotive service and repairs preferred.

• Learn and Grow – Commitment to training and access to courses.
• Vacation Vibes – Two weeks of vacation after the first year, three weeks after five, and four weeks after ten.
• Health and Dental – Comprehensive benefits including healthcare, dental coverage, and a health spending account.
• Climb the Ladder – Promote‑from‑within opportunities.
• Positive Team Environment – Vibrant, collaborative work culture.
• Giving Back – Donations to charities such as Kids with Cancer Society and Go Auto Fuels the Schools.
• Find Your Life‑Changing Career – Opportunities for growth during interviews.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other

Industries:
Motor Vehicle Manufacturing

Don't settle for just a job—join us at Go Auto and build a career you’ll love. Shift into gear and apply today!