Service Advisor at BMW Royal Oak

Join Dilawri as a Service Advisor at BMW Royal Oak/MINI Calgary, where your passion for the automotive industry will shine. Engage with customers and manage their vehicle service needs effectively.

Dilawri, Canada's largest automotive group, seeks an experienced Service Advisor to join the BMW Royal Oak team. This role requires excellent communication, organizational skills, and a customer-centric focus. You will gather vehicle information, advise customers on maintenance, and maintain service records.

Key Responsibilities:

• Welcome customers and gather vehicle information

• Advise on maintenance schedules and recommend services

• Document and complete repair orders accurately

• Obtain pre-authorization and confirm warranty coverage

• Monitor vehicle service progress and update customers

Requirements:

• Minimum 2 years of service advisor experience

• Strong written and oral communication skills

• Ability to interpret vehicle problems

• Excellent organizational and task prioritization skills

• Computer literacy with CDK and Dealer-FX experience preferred

Enhance your career in the automotive field with Dilawri, contributing to a culture of excellence and innovation.
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