Service Advisor at Strathmore Ford

Location: Strathmore

Elevate your career as a Service Advisor with Strathmore Ford in Strathmore, Alberta. This role emphasizes customer service, effective communication, and support for quality automotive repairs.

As a key link between customers and the Service Department, the Service Advisor documents customer concerns and manages service needs. You will work closely with technicians to ensure repairs meet OEM standards while providing clear, regular updates to customers during the service process.

Key Responsibilities:

• Greet customers and document service needs accurately

• Prepare repair orders and service estimates thoroughly

• Communicate pricing and timelines transparently

• Coordinate technician diagnostics and repairs efficiently

• Ensure customer satisfaction before vehicle delivery

Requirements:

• Experience in automotive service or customer service roles

• Understanding of vehicle maintenance terminology

• Excellent communication and relationship-building skills

• Ability to manage multiple tasks in a fast-paced environment

• Valid driver’s license and a clean driving record

Support customer satisfaction and service quality as a valued Service Advisor at Strathmore Ford.
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