Senior Repair Planner at Craftsman Collision

Elevate your career with Craftsman Collision as a Senior Repair Planner in Alberta. Lead repair planning, manage workflows, and enhance customer service with your expertise in the auto body industry.

Craftsman Collision, Canada's largest independent auto body repair chain, seeks a Senior Repair Planner for its MB Autoworks location in Alberta. This role demands 3-5 years of industry experience and a strong background in customer relations, quality control, and vehicle diagnostics. You will directly impact customer satisfaction while ensuring efficiency through expert repair plans.

Key Responsibilities:

• Lead daily shop operations and ensure safety compliance

• Manage repair workflows and quality control of vehicle processing

• Utilize management systems to prioritize repair tasks

• Educate customers on claims and repair processes

• Review vehicle history and compliance with recalls

Requirements:

• 3-5 years of industry experience

• Post-secondary education or equivalent experience

• Proficiency in Mitchell Estimating and similar systems

• Strong problem-solving and critical thinking skills

• Valid class 5 driver's license with a clean record

Drive customer satisfaction while ensuring seamless vehicle repairs at Craftsman Collision.
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