Service Advisor at Courtesy Chrysler

Join Courtesy Chrysler Dodge Jeep Ram as a full-time Service Advisor in Calgary, AB, dedicated to exceptional customer experiences. Engage with customers to understand their needs and drive service satisfaction.

This role is ideal for candidates with a passion for the automotive industry and at least two years of dealership experience. You will estimate repair costs, prepare detailed repair orders, and connect customers with technicians. Your organizational skills and customer-focused approach will enhance the service experience at our dealership.

Key Responsibilities:

• Estimate costs and time for vehicle repairs

• Welcome customers and assess their service needs

• Answer inquiries in person and on the phone

• Prepare detailed repair orders for technicians

• Test-drive vehicles to ensure proper repairs

Requirements:

• Minimum 2 years of Service Advisor experience

• Automotive knowledge and CDK experience preferred

• Strong communication and interpersonal skills

• Ability to thrive in fast-paced situations

• Organizational skills and commitment to follow-up

Deliver outstanding service and enhance customer satisfaction at Courtesy Chrysler Dodge Jeep Ram.
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