Automotive Service Dispatcher

Universal Ford Lincoln is hiring an Automotive Service Dispatcher to streamline repair operations in Calgary! Manage technician workflows and ensure top-tier customer satisfaction in this exciting dealership role.

This full-time position connects Service Advisors, Technicians, and Parts personnel to foster a productive service environment. As a Service Dispatcher, your key duties will include assigning technician tasks, monitoring workflow efficiency, and ensuring compliance with OEM standards. A detail-oriented and organized approach will lead to successful vehicle repairs and enhanced productivity.

Key Responsibilities:

• Dispatch work orders to technicians considering their skillset

• Monitor and optimize repair processes for efficiency

• Liaise with Service Advisors on repair timelines

• Communicate technician job assignments effectively

• Maintain proper documentation for all repair orders

Requirements:

• Experience in an automotive dealership or shop lead roles

• Knowledge of service operations and repair processes

• Strong time management and multitasking ability

• Excellent communication with team members

• Proficiency with dealership management systems preferred

Drive your success at Universal Ford Lincoln as a key player in service management!
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