Experienced Service Advisor at Northland Volkswagen

Join Northland Volkswagen as an experienced Service Advisor focused on exceptional customer experiences. This role emphasizes communication and problem-solving in a dynamic service environment.

Northland Volkswagen, part of the Auto Canada dealership network, is seeking a motivated Service Advisor. With a minimum of two years of dealership experience, you will estimate repairs, welcome customers, and connect them with skilled technicians.

Your role is vital in ensuring vehicles are serviced efficiently, enhancing client relationships across the dealership.

Key Responsibilities:

• Estimate repair costs and time frames accurately

• Welcome customers and assess their needs

• Prepare detailed repair orders documenting vehicle issues

• Connect customers with the appropriate technicians

• Test-drive vehicles to validate repairs

Requirements:

• Minimum two years in a Service Advisor role

• Automotive knowledge and CDK experience preferred

• Exceptional customer experience skills

• Strong organizational and follow-up capabilities

• Ability to thrive in a fast-paced atmosphere

Bring your passion for customer service and automotive expertise to Northland Volkswagen and thrive in an engaging environment.
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