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Job Description & How to Apply Below
Drive your career. Accelerate your success.
CSN 32 Avenue is looking for a well rounded Repair Coordinator to join our repair team in Calgary, AB
. If you are passionate about estimating and looking for an opportunity to contribute your expertise within a collaborative team environment.
Lift Auto Group offers a competitive compensation package based on your experience, comprehensive benefits, a collaborative and engaging team environment, opportunities for career growth, and the chance to be part of an exciting and expanding organization.
Overview/Responsibilities:- Utilize dealership and automotive repair knowledge to accurately assess vehicle damage and prepare detailed repair estimates.
- Collaborate with autobody technicians to ensure accurate assessment of repair needs.
- Provide exceptional customer service by explaining repair estimates, upselling additional services when necessary, and addressing customer inquiries.
- Accurately completes estimates according to company standard operations procedures for estimates and parts.
- Ensures customers leave with a clear understanding of their insurance and are aware of any required deductibles.
- Handle cash transactions related to estimates and repairs with professionalism and accuracy.
- Support sales efforts by effectively communicating repair estimates to customers and promoting additional services as needed.
- 3 years' experience in an estimating role within the collision and repair industry is required.
- Strong mechanical knowledge to accurately assess vehicle damage and repair requirements.
- A strong understanding of insurance companies’ processes and guidelines;
- Proven track record of upselling services while maintaining a focus on customer satisfaction.
- Excellent customer service skills with the ability to communicate effectively with clients.
- Proficiency in cash handling procedures and sales techniques.
- Ability to thrive in a fast-paced environment while managing competing tasks efficiently
If you are passionate about automotive repair and ready to make a difference in our team, help us drive excellence at Lift Auto Group
!
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