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T&T Honda | Calgary, Alberta
Are you interested in building a career in the automotive industry?
Job Description Junior Service AdvisorT&T Honda is looking for a customer-focused Junior Service Advisor to join our growing service team. This is an excellent opportunity for someone with strong communication and organizational skills who wants to learn automotive service advising in a busy dealership environment.
Previous dealership experience is an asset, but we are especially interested in finding someone with the right customer-service mindset, automotive interest, and willingness to learn.
Why This Role Stands Out- Competitive compensation plus bonuses
- Additional individual and departmental CXI bonuses
- Full-time position
- Hands-on automotive service training
- Opportunity to develop into a full Service Advisor
- Health and dental benefits
- Three weeks of vacation after your first year
- Career-development resources through Go Auto University
- Opportunities to advance within Go Auto
- Support customers and the service team throughout the vehicle maintenance and repair process.
- Welcome customers and listen carefully to their vehicle concerns
- Ask questions to gather accurate service information
- Assist with service appointments, repair orders, and estimates
- Keep customers informed about the progress of their vehicles
- Communicate with technicians and experienced Service Advisors
- Explain maintenance and repair information in clear language
- Help organize customer requests, phone calls, and service-lane activity
- Follow up on customer commitments and service recommendations
- Maintain accurate customer and vehicle information
- Help deliver an excellent customer experience
- Strong customer-service and communication skills
- Confidence speaking with customers in person and by phone
- Excellent organization and attention to detail
- Ability to manage several priorities in a busy environment
- Comfort using computers and learning new systems
- A genuine interest in vehicles and automotive service
- A positive, dependable, and coachable approach
- A valid driver's licence
- Availability to work a full-time dealership schedule
- The following experience is helpful, but not necessarily required:
- Automotive dealership or repair-shop experience
- Service appointment or BDC experience
- Quick-lube, tire-shop, parts, or rental vehicle experience
- Exposure to repair orders, estimates, or dealership software
- Basic automotive maintenance knowledge
- At Go Auto, we invest in people who want to learn and build long-term careers.
- Training and development through Go Auto University
- Comprehensive health and dental coverage
- A health spending account
- Three weeks of vacation after the first year
- An Employee Investment Program offering a guaranteed 10% annual return, with the potential for up to 16% based on Go Auto's profits
- A promote-from-within culture with career opportunities across the organization
- Community initiatives supporting organizations such as the Kids with Cancer Society and Go Auto Fuels the Schools
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