Automotive Service Advisor at Canadian Tire

Join Canadian Tire as an Automotive Service Advisor and engage directly with customers in a dynamic service center. Enjoy a friendly team atmosphere while managing vehicle service and maintenance requests.

As a Service Advisor, you will thrive in a fast-paced environment, assisting customers either in person or by phone.

Your role will involve advising clients on auto service options, managing their expectations, and ensuring a strong relationship with both customers and Service Centre staff. You will prepare work orders, address concerns, and help schedule appointments to facilitate smooth service delivery.

Key Responsibilities:

• Greet and assist customers warmly in person and by phone

• Provide knowledgeable advice on vehicle maintenance and repairs

• Prepare work orders and estimate costs for customers

• Manage service expectations regarding vehicle readiness

• Schedule service appointments and maintain health regulations

Requirements:

• Knowledge of automotive mechanics

• Strong communication and interpersonal abilities

• Valid driver's license required

• Ability to handle physical demands of the role

• Experience in a similar role is an asset

Become a trusted advisor in automotive service and customer relations at Canadian Tire.
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