Business Consultant, Business Analyst

The Business Consultant develops performance metrics to gauge process success and reviews data post-implementation for assessing impacts and outcomes. Through a deep understanding of process architecture, the role involves designing and mapping processes using established methods, enhancing the effectiveness of operations. Engaging closely with leadership and stakeholders, the consultant ensures alignment of process improvement initiatives with broader business objectives, leveraging detailed data analysis and research to drive decisions.

• Client Management:
  Manage implementation of multiple clients at once.
• Project Planning:
  Prepare and maintain project plans and client-facing communications.
• Scheduling:
  Manage project timelines, schedules, agendas, and training plans.
• Liaison:
  Serve as the primary liaison between the company and client.
• Feedback Management:
  Convey customer feedback to product development staff.
• Product Expertise:
  Possess thorough knowledge of the company’s products used by customers.
• Training Development:
  Develop and deliver hands-on training and documentation for clients.
• Resource Coordination:
  Engage the appropriate internal skills/resources to complete client projects.
• Image Promotion:
  Promote and maintain a high-quality, professional, service-oriented company image among users.
• Requirements Analysis:
  Analyze impact, gather requirements, and conduct user acceptance testing.

• Strategy Formulation:
  Contribute to strategy formulation and help realize client objectives within timelines and budgets.
• Project Ownership:
  Own project plans, managing both up and down within the team.
• Client Delivery:
  Deliver key deliverables to enhance client outcomes.
• Network Engagement:
  Identify industry influencers, participate in industry events, and tap into the network.
• Market Intelligence:
  Understand competitive positioning and contribute to market intelligence gathering.
• Material Creation:
  Create and contribute to the creation of materials for all client needs.
• Market Analysis:
  Gain a clear understanding of market trends, opportunities, and constraints to drive value for clients.
• Business Development Support:
  Support the development of new business proposals and pitches, and deepen value with existing clients.
• Sector Acclimation:
  Quickly get up to speed on new client sectors, stay abreast of relevant news and trends, and tap into the network.
• Presentation Craftsmanship:
  Craft flawless presentations and storylines, both internally and with clients, leveraging the team’s insights and analysis.

• Operational Guidance:
  Provide guidance to franchise personnel in all facets of restaurant functions.
• Financial Management:
  Generate revenue, control costs, and oversee marketing, purchasing, and human resources development/support.
• Brand Protection:
  Protect the Brand by supporting all quality systems of the company, including Compliance Audits, Ecosure, and various training programs.
• Franchise Assistance:
  Assist in the opening of franchisee's restaurants from plan review through grand opening, from an advisory and team implementation perspective.
• Best Practices Sharing:
  Recognize and share best practice procedures and ideas throughout the Famous Dave's system.
• Business Development Assistance:
  Assist franchisee in growing the business by sharing development recommendations, seeking development opportunities, and reviewing economic models.
• Stakeholder Communication:
  Maintain regular communication and meetings with the Director of Famous Dave's on job-related activities and developments.
• Compliance Management:
  Submit Compliance Audits as they apply and focus on key issues that affect the financial health of the franchisee.
• Relationship Management:
  Manage personal working relationships with franchisees while remaining committed to the Famous Brand and corporate objectives.

• Validation Strategy:
  Define functional validation strategy.
• Requirements Analysis:
  Gather and analyze expressed requirements.
• Specification Writing:
  Write…