Surface Mining Representative

Overview

Career Area: Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Join Caterpillar’s Resource Industries Sales, Services & Technology Division (RISST) as a Surface Mining Representative and help shape the future of Coals & Metals mining across Western Canada.

This isn’t just a sales position—it’s a leadership opportunity to drive innovation and transformation in one of the most critical sectors of the resource industry. As a key Representative, you’ll champion cutting-edge technologies that enhance operational efficiency, elevate safety standards, and reduce environmental impact in underground mining operations.

Be part of a team that’s redefining what’s possible while solving our customers  toughest challenges. Your expertise and vision will help Canadian mining operations become smarter, safer, and more sustainable.

• You’ll be the go-to expert, guiding dealers and customers through the evolving landscape of surface mining equipment and technology.
• Lead the Coals & Metals strategy:
  Own the commercial sales responsibility for surface mining across Western Canada.
• Consult & collaborate:
  Partner with Cat dealers to market and position Caterpillar’s surface mining products and technologies.
• Develop dealer capabilities:
  Provide strategic guidance to enhance dealer performance and customer service excellence.
• Drive sales excellence:
  Support forecasting, rental/used equipment strategies, and advanced sales techniques.
• Launch innovation:
  Facilitate the rollout of new products and marketing initiatives, while analyzing market trends and competitive activity.
• Optimize solutions:
  Recommend product configurations and applications that deliver maximum value to customers.
• Strategic planning:
  Assist in dealer business planning and develop programs that boost sales and price realization.
• Stay ahead of the curve:
  Monitor industry trends and technological advancements to align Caterpillar’s offerings with evolving customer needs.

• Industry knowledge: Extensive surface mining experience through direct field assignments and dealer engagement. Deep understanding of mining operations, equipment applications, and the challenges faced in remote and high-demand environments.
• Business development: Proven ability to drive growth in mining markets through strategic use of business forecasts, sales variance analysis, and implementation of commercial merchandising programs tailored to customer needs.
• Relationship management: Strong interpersonal and stakeholder management skills, with a history of influencing cross-functional teams and dealer networks to deliver results.
• Decision making and critical thinking: Demonstrated leadership in navigating operational and strategic challenges. Skilled in independently managing large-scale, high-impact projects with analytical precision and sound judgment.
• Effective communications: Clear and persuasive communicator, capable of aligning global teams and dealer partners around mining-focused initiatives and performance goals.
• Customer focus: In-depth knowledge of mining customer priorities and operational pain points. Adept at designing and delivering customized solutions that enhance productivity, safety, and long-term satisfaction.
• Negotiating: Experienced in negotiating with mining clients, dealers, and internal stakeholders. Skilled in achieving win-win outcomes that support both commercial goals and operational excellence.
• Value selling: Expert in articulating the value of products, technologies, and services. Able to differentiate offerings by aligning them with specific customer challenges and operational objectives in the mining industry.

The primary work location for this role is Edmonton,…