Communications Business Analyst

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. Join us. Connect to what matters.

The Opportunity Reporting to the Manager, Communications Operations, Brand & Governance, the Communications Business Analyst plays a key role in shaping how employees connect, communicate and access information across TC Energy. Working as part of an integrated communications team, this position leads strategic initiatives that enhance communication channels, tools and programs across Canada, the U.S. and Mexico. A significant focus of the role is advancing communications channel modernization, partnering with Communications, Information Services and business leaders to improve the employee experience, strengthen connection across a geographically dispersed workforce and enhance access to information for field and operational employees.

Combining business analysis, project management and communications strategy, the role supports digital transformation and continuous improvement initiatives that help shape the future of employee communications at TC Energy. The position also plays an important role in the operational effectiveness of the Communications function through governance, business planning, budget management and performance reporting. The successful candidate will be process-focused and adaptable in their approach to meet business needs and organizational culture.

An organized, collaborative and self-motivated professional with strong curiosity and a passion for continuous improvement will be well positioned to succeed in this role.

• Lead communications channel modernization initiatives, including evaluating, implementing and optimizing technology solutions that improve the employee communication experience and better connect field and operational employees.
• Support the development of the Communications technology roadmap, helping identify future opportunities, business requirements and investment priorities.
• Provide business analysis and project management support for cross-functional initiatives, including digital transformation, communications technology and employee experience projects.
• Provide support for Communications budgeting, forecasting and reporting processes, delivering analysis and recommendations that support strategic planning, investment decisions and departmental priorities.
• Monitor Communications budgets and vendor expenditures by tracking spend, reporting on performance against plan and identifying opportunities to optimize resources in support of business objectives.
• Support the operational effectiveness of the Communications function through governance, business planning, performance measurement, reporting and continuous improvement initiatives.
• Maintain communications policies, standards and governance frameworks, working with business partners to support compliance, consistency and effective channel management.
• Lead communications channel reviews, audits and optimization initiatives, using data and stakeholder feedback to identify opportunities for improvement.
• Build strong relationships across Communications, Information Services and business teams to support stakeholder alignment and successful project delivery.

• Bachelor’s degree or certificate in a relevant post-secondary field such as business analytics or business technology.
• 4+ years of progressive experience in business analysis, project management, communications, technology implementation, operational planning or a related…