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Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support

Customer Retention Growth Specialist

Job in Calgary, Alberta, D3J, Canada
Listing for: Queer Tech
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading legal tech firm is seeking a Retention Specialist to join their Customer Support Team in Canada. This role focuses on managing account cancellations, supporting retention efforts, and enhancing customer experience. The ideal candidate will have over two years in customer support or sales, strong problem-solving skills, and excellent communication abilities. The company offers competitive salary and benefits, along with a hybrid work model that promotes flexibility and employee wellness.
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