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Event Manager / Planner Customer Success Mgr./ CSM Customer Service Rep

Guest Experience Centre Manager

Job in Calgary, Alberta, D3J, Canada
Listing for: Splitsville Entertainment Inc.
Full Time position
Listed on 2026-02-17
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 125000 - 150000 CAD Yearly CAD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A premier family entertainment centre in Calgary is looking for a Guest Contact Centre Manager to lead and motivate a team of Advisors. You will be responsible for exceeding KPIs, training staff, and enhancing guest experiences while managing inbound interactions. The ideal candidate will have strong management skills in a contact centre, sales experience, and excellent guest service abilities. Offering competitive perks including vacation time and benefits, this full-time role is critical for maintaining high service standards.
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