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Job Description & How to Apply Below
- Work Term:
Permanent - Work Language:
English - Hours:
40 hours per week - Education:
Secondary (high) school graduation certificate - Experience:
1 year to less than 2 years Tasks - Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service Type of experience
- Call centre Security and safety
- Criminal record check Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness Screening questions
- Are you authorized to work in Canada?
- Do you have experience working in this field? Employment terms options
- Day Financial benefits
- Bonus
- Commission
- Group insurance benefits
- Life insurance Other benefits
- Free parking available
- On-site housing options
- Other benefits
- Team building opportunities
- Travel insurance
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