Parts Specialist

Overview

Foremost has an immediate opening for a full-time Parts Specialist based in Calgary, Alberta. In this role, you’ll be responsible for managing customer parts requirements for drilling rigs and off-highway vehicles. You’ll play a key role in strengthening customer relationships and ensuring exceptional service delivery. Reporting to the Customer Support Supervisor, this position is ideal for a motivated self-starter who thrives in a fast-paced, customer-focused environment.

• Build and maintain strong, long-term relationships with new and existing customers.
• Respond promptly and accurately to customer inquiries, providing pricing, delivery quotations, and order updates.
• Ensure customer satisfaction through proactive communication and follow-up.
• Collaborate with the Parts Specialist team to share knowledge and maintain high service standards.
• Expedite customer orders and manage backlogs efficiently.
• Provide scheduled after-hours parts support as required.
• Track and follow up on lost sales opportunities.
• Perform additional duties as directed by the Customer Support Supervisor.

• Minimum 1 year previous parts sales experience is required.
• Background in heavy-duty equipment or industrial manufacturing preferred.
• Parts Technician certification is considered an asset.
• Strong customer service skills with a focus on technical and mechanical understanding.
• Demonstrated ability to learn quickly and grow within an organization.
• Proficiency with Microsoft Office applications.
• Excellent organizational, interpersonal, and communication skills—both written and verbal.

About Foremost Foremost Industries is a large and diverse mobile equipment manufacturer. We specialize in heavy duty equipment for mining, construction and water well markets. With a solid reputation dating back to 1940, over 600 employees across Alberta and a unique depth of expertise, Foremost is a company with great people, great products and a great future.

We have adapted, invented, and evolved all of our products with a view to make them more valuable and profitable for our customers. For more information about Foremost, visit