Wagering Support

Position: Woodbine Entertainment Group Wagering Support
Become a key part of the customer experience at Woodbine Entertainment Group as a Wagering Ambassador. Help guests understand and enjoy wagering with expert guidance.

In this dynamic role, you will actively engage guests with our hand-held betting systems, providing support and education on wagering. Your enthusiasm for horse racing will excite customers while ensuring they receive top-notch service. You'll play a pivotal role in enhancing customer loyalty through exceptional interactions and engagement with various promotional activities.

Key Responsibilities:

• Provide proactive and friendly customer engagement

• Cash and sell tickets on AM Tote Terminals

• Respond to questions about events and marketing

• Advocate usage of HPI account and machines

• Walk through dining areas to promote wagering

Requirements:

• Strong background in customer service

• Familiarity with Amtote equipment is a plus

• Effective communication and problem-solving skills

• Ability to maintain composure in busy settings

• Positive attitude and strong work ethic

Elevate customer experiences through your passion for racing and commitment to exceptional service.
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