Customer Experience Associate

Job in Calgary, Alberta, D3J, Canada

Listing for: Scotiabank

Full Time position
Listed on 2026-06-04

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, English Customer Service
Sales
Customer Success Mgr./ CSM, Bilingual

Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR

Position: Scotiabank Customer Experience Associate
Join Scotiabank as a Customer Experience Associate in Calgary, Alberta, where your customer service skills can shine. Focus on delivering exceptional service while helping clients manage their financial journeys.

This role places you at the forefront of customer interaction within Scotiabank. As a Customer Experience Associate, you'll engage with clients to understand their financial needs and promote our digital banking solutions. Your ability to connect and communicate simply will help you thrive in this target-oriented atmosphere and contribute positively to team goals.

Key Responsibilities:

• Foster and build lasting customer relationships

• Listen actively to understand customer needs

• Process daily financial transactions

• Work towards branch sales targets

• Educate customers on digital banking tools

Requirements:

• Demonstrated customer service experience

• Professional demeanor with clients

• Ability to work flexible schedules

• Sales comfort in conversation

• Technical skills to support digital banking options

Leverage your expertise in service and technology to make a difference as a Customer Experience Associate at Scotiabank.
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