Onboarding & Adoption Specialist PBS Accounting Software

Position: Onboarding & Adoption Specialist for PBS Accounting Software
Join PBS in Calgary as an Onboarding & Adoption Specialist for our v10 Apex Accounting Software. Deliver comprehensive training and support to enhance our customers' success in software adoption.

This specialist role requires knowledge of accounting in car dealerships, where you will be pivotal in helping clients effectively utilize PBS v10 Apex. Your primary goal will be to ensure customers feel confident and equipped to leverage the software for improved dealership operations while fostering a culture of continuous help and training.

Key Responsibilities:

• Deliver impactful virtual training sessions

• Support customers during software adoption

• Identify and address training gaps for users

• Foster strong relationships with dealership staff

• Monitor issue logs and assist in troubleshooting

Requirements:

• 1-2 years dealership experience in accounting

• Strong experience with Microsoft Office tools

• Outstanding customer service and communication skills

• Capable of multitasking effectively

• High School Diploma required

Drive product engagement and enrich dealership operations as an expert in PBS's v10 Apex software.
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