Customer Care Representative
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-06-13
Listing for:
Dental Metrics Maven
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
In this full-time position, you will provide stellar support to dental offices by managing calls and emails, while also handling incoming case documentation. The ideal candidate has experience in a dental office or laboratory and excels in customer service. Contribute to the smooth flow of cases and ensure excellent service in a fast-paced work environment.
Key Responsibilities:
• Answer customer calls and respond to emails promptly
• Communicate clearly with dental offices regarding case updates
• Review and manage incoming case information and prescriptions
• Organize and upload case photos and documents
• Resolve customer inquiries and case issues efficiently
Requirements:
• Essential dental background and experience
• Strong communication and customer service skills
• Ability to manage high volumes of calls and details
• Organized, detail-oriented, and multitasking capability
• Professional demeanor in a team-oriented environment
Support dental practices with your expertise and communication skills as a Customer Care Representative in Calgary.
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