Foreign Exchange Teller

Foreign Exchange Teller – Calgary Downtown

Calforex is a Canadian leader in foreign exchange services operating nine retail locations across Canada. We pride ourselves on offering our clients competitive, personalized foreign exchange solutions and unmatched customer service. Calforex is seeking motivated, talented team members who are dedicated to creating a welcoming and professional environment for both our clients and fellow employees.

The position of teller is a front‑line ambassador to both our local clientele and tourists from across the globe. Success at Calforex relies on the following:

• Providing a welcoming and cheerful environment for clients during their transactions in branch and while interacting with clients by phone and email.
• Engaging with clients to accurately determine their needs and offer appropriate products and services.
• Having an aptitude for problem solving and responding flexibly to new challenges.
• Communicating effectively and professionally with clients regarding Calforex policy and Federal or Provincial regulations for Money Service Businesses.
• Commitment to ongoing training for Anti‑Money Laundering and Anti‑Terrorist Financing legislation and regulatory requirements.

• High school diploma or equivalent.
• Confident in use of computers, email programs, and basic internet usage skills.
• Advanced verbal and written communication skills in English.
• Minimum two years of professional customer service experience.
• Minimum two years of professional cash handling experience.
• Reliable transportation or ability to commute during branch hours.
• Ability to pass a Police Clearance Report.

Calforex is committed to providing an inclusive and equitable workplace for all team members and clients. We seek applicants who are committed to upholding these values.

Store

Location:

317 7th Avenue SW, Calgary, Alberta, T2P 2Y9, Canada.