Bilingual Guest Support Specialist
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-06-14
Listing for:
CanaDream Corporation
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Reporting to the Reservation & Guest Support Manager, you will assist guests with RV rentals for Cana Dream, El Monte RV, and Road Bear RV. You’ll manage inquiries, reservations, and on-road support, demonstrating your multitasking and problem-solving skills in a fast-paced environment. Strong communication is key as you will engage with customers via phone and chat.
Key Responsibilities:
• Welcome guests and maintain a professional tone
• Provide accurate quotes and process reservations
• Confirm bookings and handle payments efficiently
• Offer on-road support to Cana Dream customers
• Resolve guest complaints and process refunds
Requirements:
• Proven customer service experience
• Bilingual in English and French
• Detail-oriented with strong problem-solving skills
• Experience in hospitality or travel preferred
• Valid driver’s license and reliable vehicle
Utilize your bilingual skills and customer service expertise to enhance guest experiences in the RV rental industry.
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