Customer Assistance Representative

Elevate your career with Enterprise Mobility as a Customer Assistance Representative Sr in Calgary. This full-time role focuses on delivering exceptional customer service in a busy airport setting.

As a Customer Assistance Representative Sr, you will provide direct support to both internal and external customers, meeting their rental needs primarily face-to-face at the Calgary Airport branch.

Your role will involve various customer service tasks, including managing calls, assisting rentals, and troubleshooting customer inquiries. You will gain hands-on experience while ensuring top-notch service delivery.

Key Responsibilities:

• Handle incoming calls for reservations and inquiries

• Meet and greet customers promptly and courteously

• Assist customers and assess their rental needs effectively

• Process vehicle returns and check-ins efficiently

• Provide thorough vehicle condition assessments after rentals

Requirements:

• Minimum 1 year in customer service or sales experience

• Valid Alberta Class 5 drivers license without major violations

• High school diploma or above required

• Must be eligible to work in Canada

• Available Thursday-Monday from 10:00am-6:30pm

Bring your enthusiasm for customer service and vehicle rental knowledge to join the Enterprise Mobility team in Calgary.
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