Customer-Focused Reservation Manager at U-Haul

Elevate customer service as a Reservation Manager Agent with U-Haul. You will assist both customers and field team members in a dynamic, fast-paced setting.

U-Haul seeks a Reservation Manager Agent to support reservation placements and equipment distribution under the Traffic Control Manager. This role involves providing outstanding customer service and managing calls effectively. You will ensure equipment availability aligns with regional customer demand through multitasking and time management.

Key Responsibilities:

• Assist customers via phone and online inquiries

• Support U-Haul dealerships with equipment management

• Review reports for effective equipment placement

• Help with U-Box portable storage product

• Balance market inventory levels to meet demand

Requirements:

• High school diploma or equivalent

• Proficient in customer service and office equipment

• Knowledge of phone etiquette and email communication

• Strong time management and multitasking skills

• Commitment to supporting U-Haul’s service goals

Bring your customer service expertise to U-Haul, where every day presents new challenges and opportunities.
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