Hyatt Regency Front Desk Agent

Join Hyatt Regency Calgary as a part-time Front Desk Agent, delivering outstanding customer service while managing guest check-ins and requests.

Your role will ensure a warm welcome for all visitors.

This position at Hyatt Regency Calgary requires a proactive Front Desk Agent skilled in handling diverse guest interactions. Responsibilities include balancing cash, checking in guests, and assisting with inquiries. Utilize your hospitality experience to create a memorable stay for every visitor.

Key Responsibilities:

• Check in and check out guest accounts accurately

• Balance cash floats and complete shift audits

• Address guest concerns and complaints efficiently

• Provide information about hotel facilities and local attractions

• Assist with luggage storage and transportation needs

Requirements:

• Must have previous front desk experience

• Familiarity with OPERA PMS is a plus

• Prior experience in a guest-facing hospitality role

• Multilingual ability (French/Spanish) preferred

• Authorized to work in Canada

Enhance visitor experiences and support Hyatt's commitment to service excellence.
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