Community Coordinator

Position: Full-Time Community Coordinator
Join Mattamy Homes Canada as a Full-Time Community Coordinator in Calgary, Alberta. This role focuses on exceptional customer service and administrative efficiency for homeowner needs.

As the Community Coordinator within Warranty Services, you will support homeowners by managing inquiries, coordinating visits, and ensuring satisfaction after service appointments. Your exceptional organizational skills and customer service expertise will help you thrive in this role. You will be responsible for a variety of tasks, including handling all communications and maintaining warranty service documentation.

Key Responsibilities:

• Answer telephone calls and respond to homeowner inquiries

• Coordinate and schedule homeowner service visits

• Follow up on homeowner satisfaction post-service

• Maintain warranty service requests in JD Edwards

• Prepare and monitor reports for the Warranty Manager

Requirements:

• Diploma in Administration or equivalent experience

• Minimum 2 years of office administration experience

• Strong Microsoft Office skills

• Excellent organizational and communication skills

• Customer service experience dealing with homeowners

Utilize your administrative and customer service skills to support homeowners efficiently at Mattamy Homes Canada.
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