Box Office Coordinator

Join CIFF as a Box Office Coordinator in Calgary, AB, where you will manage customer interactions for ticketing services. This seasonal position requires both in-person and online ticketing expertise.

The Box Office Coordinator will oversee all ticketing operations from September 24 to October 4, 2026. This critical role involves training staff, ensuring compliance with box office procedures, and generating sales reports. You will engage directly with customers to handle inquiries and resolve complaints, making excellent communication essential for success.

Key Responsibilities:

• Supervise daily box office operations and staff training

• Utilize ticketing platforms for sales and financial reporting

• Implement box office policies set by management

• Analyze customer data to improve services

• Address customer service complaints efficiently

Requirements:

• 1-3 years of ticketing and customer service experience

• Proficient in Microsoft Office and cash handling

• Excellent organization and time management skills

• Strong verbal and written communication abilities

• Self-motivated with problem-solving skills

Leverage your ticketing experience and leadership to drive customer satisfaction at CIFF this upcoming season.
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