Customer Guide at Brookfield

Join Brookfield Residential in Calgary as a Customer Guide, focusing on enhancing the homebuyer experience.

Your role will involve supporting clients through their journey, making every moment memorable.

In this full-time position, you will assist the Community Manager while collaborating with Sales, Marketing, and Construction teams. You'll manage MLS listings, assist in customer tours, and build expertise in Brookfield’s offerings. Your responsibility includes gathering customer feedback and ensuring a seamless purchasing process.

Key Responsibilities:

• Process agreements and respond to customer inquiries

• Maintain accurate MLS listings and assist with home tours

• Facilitate communication across various teams

• Collect and analyze customer feedback and sales data

• Support new homeowners in getting acquainted with the community

Requirements:

• At least 2 years of sales experience or equivalent education

• Strong customer service track record

• Ability to manage multiple tasks with attention to detail

• Experience with CRM tools is an asset

• Proficient data entry skills

Become a key resource for home buyers, fostering informative relationships at Brookfield Residential in Calgary.
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