Service Advisor - Calmont Truck

Service Advisor Afternoons
- Calmont Truck Calgary

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from dedicated and energetic individuals who are looking for a challenging and rewarding career as a Service Advisor
- Afternoon Shift at our Calmont Truck Centre location Calgary, AB
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As a Service Advisor
- Afternoon Shift
, your primary responsibility is to manage the day-to-day administrative and clerical functions of the service department. As the first point of contact, you will represent the service department and the company to our customers. Some of the job duties include, but are not limited to:

• Greeting and assisting all customers that enter the service area.
• Addressing customer inquiries in person, through email, or on the phone.
• Engaging with customers and acting as liaison for the service department.
• Contacting customers when additional work is required ensuring that work is authorized.
• Following-up on status of repairs to ensure units will be ready when promised.
• Advising customers of the status of repairs and any delays when required.
• Working with service personnel to provide accurate quotes on costs of repairs.
• Providing work orders to Shop Foreman for scheduling.
• Reviewing all work orders to ensure all charges are fair, equitable, properly documented, and shop supplies are accounted for.
• Ensuring all work orders are closed in an expeditious manner within monthly and yearly timelines.
• Performing other duties as assigned.

• High School Diploma or GED.
• Minimum of 2 years Customer Service experience.
• Energetic and friendly with excellent verbal and written communication skills.
• Must be able to work in a team environment.
• Self‑starter with the ability to prioritize and organize workload in a fast paced environment.
• Excellent attention to detail with the drive to meet tight deadlines.
• Experience with CDK is an asset.

Calgary, AB

Full‑time

$25.00 to $30.00

None